Important Notice: Delivery Delays in the U.S. Due to Weather Conditions

Dear Customers,

Due to extreme weather conditions, we would like to inform you that deliveries to certain areas in the U.S. may be delayed. Please review the affected regions below:

Central Plains to the Mid-Atlantic Region:
Areas including Kansas, Iowa, Illinois, Indiana, Ohio, Kentucky, West Virginia, Virginia, Pennsylvania, Maryland, Washington D.C., and New Jersey are currently experiencing significant disruptions in package processing, transportation, and delivery. This is due to heavy snow, freezing rain, ice, and severe weather conditions.
Expected Delay: Varies by location.

Southern California:
Regions including Malibu, Santa Monica, Los Angeles, Pasadena, and San Fernando are affected by wildfires and hurricanes. The severity of the wildfires is severely impacting overall operations, transit, and delivery services. As a result, packages destined for Southern California may experience delays of 24 to 48 hours.
Expected Delay: 24-48 hours.

We are closely monitoring the situation and working with our carriers to minimize any inconvenience. We appreciate your understanding and patience during this time.

Thank you for choosing us. If you have any questions, feel free to contact our customer support team.